Starmancer beta testing how to#

For example, if you are a consumer brand and have a new online feature releasing soon, giving the release to your top 20 customers ahead of others will do you wonders. Reward loyal customers with the opportunity for a sneak peek.įor a customer-facing product, the best way to ensure beta testing gets you the real results is having real customers test the product. Additionally, offering feedback resolution details is the best way to thank a beta tester. Giving clear parameters to operate within will help a beta tester maximize their time to bring you valuable feedback (and avoid wasted time).

Starmancer beta testing how to#

Provide clear instructions to a beta tester around how to provide feedback, what kind of feedback you’re looking for and what features you are or are not testing. Finding security flaws and other early bugs will save the company resources down the line. Externally, your beta version will be exposed to creative technical minds who will provide unbiased feedback. Internal bug bounties create friendly competition and encourage other teams to provide feedback. One of the best ways to incentivize people to find issues within a program is to offer bug bounties. It may be hard to divorce your personal feelings from the product, but it’s essential if you want to move forward. After all, if those imperfections aren’t addressed, it can sink your entire venture. You’ll hear about it all in your beta test, so don’t ignore the negatives. Don’t take negative feedback personally.īeta tests force you to accept that the tech product you’ve spent countless hours, days or even years building isn’t perfect. Daria Leshchenko, SupportYourApp Inc.ġ1. Only with the goals set straight can beta testing be a success. Everyone involved in the process must understand what they are aiming for.

You need to set clear goals and carefully explain them to your team. Testing just for the sake of testing is never going to be useful and successful. When beta testing, you need to understand what information you want to receive as a result. Depending on the maturity of the product it might even be a good idea to demonstrate the new value to customers directly during the evaluations. Thus, it’s essential to get them involved in the beta. They see how the product is really used and what resonates with the different user personas. Sales engineers are the ones on the frontlines, engaged in proof-of-value pilots with customers. Finally, set reasonable deadlines for the testers. Use an in-app feedback mechanism or schedule regular calls. Make the process of submitting feedback easy and transparent. Catching bugs or commenting on whether your product meets the needs require different areas of expertise. Make sure that your beta testers are thorough and enthusiastic and have experience relevant to the goals of your test. Embrace new users-their learning will help you find problems that experienced users work around without knowing it.

Let customer patterns evolve, and don’t lead them-what they discover in testing has the most value. Regardless of the genius of your UX customers, do not overload the UI.

Linda Apsley, Ī widely diverse group of customers to beta test is the trigger to finding use cases no one ever dreamed of. Ultimately, if we don’t build it with you, we won’t be successful in building it for you. During beta testing, give any and all feedback. Ensure customers share all their thoughts and ideas.Įngineers get the most satisfaction out of delivering solutions that their customers use. Without it, you risk your project unraveling. Build a plan with your goals as your core. A Standish Group study reported that out of 50,000 projects, 71% failed to meet the three criteria of being on time, on budget and delivering results. Successful beta testing begins with clearly defined goals, a reasonable timeline for meeting them and a definition for success your team agrees on.

This will help you validate the variants and better refine your product or service. When you do beta testing with “live” customers, adopt an A/B testing approach.